FAQS

1. What products do you offer?

We offer a variety of thoughtfully curated gift boxes, perfect for all occasions, including birthdays, holidays, weddings, and corporate gifts. Our boxes include premium items such as chocolates, gourmet snacks, beauty products, and more.

2. How do I place an order?

To place an order, simply browse our website, select the gift box you'd like to purchase, and proceed to checkout. You will need to provide your shipping and payment details to complete the purchase.

3. Can I customize a gift box?

Yes, we offer customization options for certain gift boxes. Please contact us directly at itfuture23@gmail.com for more information on personalized gift box options.

4. Do you offer international shipping?

Yes, we ship to select international destinations. Shipping rates and delivery times are calculated during checkout, and international customs duties may apply.

5. How do I track my order?

Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to monitor your order's status through the carrier's website.

6. What is your return policy?

We offer a 7-day return policy on unused, undamaged items in their original packaging. For detailed information, please refer to our Return & Refund Policy.

7. How can I contact customer support?

You can reach our customer support team via email at itfuture23@gmail.com or by calling +92 334 0002506. We're happy to assist you with any questions or concerns.

8. Can I modify or cancel my order after it's placed?

We begin processing orders immediately, so we are unable to cancel or modify an order once it has been confirmed. Please review your order carefully before finalizing the purchase.

9. Do you offer gift cards?

Yes, we offer gift cards for use on our website. Please check the Gift Cards section for more details on purchasing and redeeming gift cards.

10. How secure is my personal information?

We take your privacy seriously and use SSL encryption to ensure that your personal and payment information is securely transmitted. Please read our Privacy Policy for more details.

11. Do you offer same-day delivery?

We offer express shipping options, but same-day delivery is only available in certain areas. Please contact us directly to check availability for your location.